1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1425417715
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in to the app, enter your registered mobile number and verify the OTP (One-Time Password) sent to you. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal before attempting to send the OTP. If the OTP doesn't arrive within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active account number. If the number has changed, provide your updated KYC (Know Your Customer) details to our customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download and install the latest version of the app, which should allow for a smooth login and gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI ID, and providing your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may extend wait times up to 24 hours. This can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming activities can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with bonus funds can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is processing. If not, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
Beyond just a gaming center, the 1ace platform provides exceptional customer support, available 24 hours a day, 7 days a week, to assist you with any questions or concerns. When you join our community, you'll also gain access to exclusive bonuses, promotions, and a loyalty program designed to enhance your gaming experience. With our dedicated support team, you can rest assured that any issue or query will be promptly addressed, allowing you to focus on what matters most - enjoying the thrill of the game. As a member of our community, you'll be immersed in an exciting world of gaming, where excitement and opportunity await at every step. From the moment you log in, you'll be treated to a unique and engaging experience, complete with personalized offers, rewards, and surprises. Whether you're a seasoned pro or a newcomer to the world of gaming, our platform is designed to make you feel welcome and valued. With 1ace, you'll have the freedom to explore a vast range of games, from classic titles to the latest releases, and enjoy a level of flexibility and customization that suits your unique gaming style. Our intuitive interface and user-friendly features ensure that you can easily navigate the platform, find the games you love, and start playing in no time. But that's not all - as a valued member of our community, you'll also be eligible for exclusive rewards, bonuses, and promotions, designed to recognize your loyalty and dedication to the platform. Whether you're a casual gamer or a serious enthusiast, we're committed to providing you with an unparalleled gaming experience that's tailored to your needs and preferences. So why wait? Join the 1ace community today and discover a world of excitement, adventure, and limitless gaming possibilities. With our exceptional customer support, exclusive rewards, and unparalleled gaming experience, you'll be unstoppable!
Experience unparalleled customer service with our dedicated 24/7 support team, always ready to assist you with any questions or concerns. Our expert representatives are available around the clock, seven days a week, to provide personalized support and guidance. Whether you're looking for help with a specific issue or just need some general advice, we're here to listen and help you find a solution. At 1ace, we understand the importance of exceptional customer care and are committed to delivering a seamless and satisfying experience for all our customers. Our support team is trained to be friendly, knowledgeable, and efficient, ensuring that your queries are addressed promptly and effectively. Whether you're a new or existing customer, you can rest assured that we're here to support you every step of the way. So why wait? Join 1ace today and discover a world of exciting adventures and great victories just a click away!