1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1160039970
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This new method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait; if that doesn't work, you can reach out to the app's support through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active phone number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app without any problems. Once updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to earned gaming money, and bonuses cannot be withdrawn. This restricts the withdrawal to funds earned through gameplay, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may happen when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails there, don't worry as the money will likely be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have, ensuring a seamless and enjoyable experience on 1ace. Whether you're seeking guidance on how to navigate the platform, troubleshooting an issue, or simply need clarification on a specific feature, our team is here to help. With our around-the-clock support, you can rest assured that you'll always have a reliable resource to turn to whenever you need it. Our customer support specialists are knowledgeable and experienced in resolving a wide range of issues, from simple queries to more complex problems. They are committed to providing prompt and effective solutions, ensuring that you can focus on what matters most - enjoying the benefits and excitement that 1ace has to offer. So why not join us today and embark on a journey of excitement and potential gains? With our dedicated customer support team on standby, you can trust that you're in good hands. Let us help you make the most of your experience on 1ace and unlock the full range of benefits that this fantastic platform has to offer.
Beyond our extensive library of games, 1ace offers attractive bonuses, promotions, and a rewarding loyalty program designed to enhance your gaming journey. By joining us today, you'll be able to experience the thrill and sophistication of online gaming at its best. Our bonuses and promotions are designed to give you an edge, providing you with extra resources and opportunities to win big. Our loyalty program is built to reward your commitment to 1ace, with exclusive benefits and perks that will make your gaming experience even more enjoyable. As you play and progress, you'll earn points and rewards that can be redeemed for cash, bonuses, and other valuable prizes. At 1ace, we're dedicated to providing a premier gaming experience that's second to none. With our vast library of games, attractive bonuses, and rewarding loyalty program, you'll find everything you need to take your gaming to the next level. So why wait? Join us today and start experiencing the ultimate in online gaming!