1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9832193244
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to you. This process replaces the need for a password or email login. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If the issue persists, contact the app's support system through live chat for further assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the updated app. This should fix any problems and provide a seamless gameplay experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. Bonus earnings cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details through this app, which includes saving your Aadhar card, UPI, and bank details. This is necessary for the application process to proceed. Please ensure that all necessary information is accurately saved and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are designed to be fast and stable, reducing the overall process time to 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay can disrupt the normal processing time, although it is not a typical experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used within the platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This allows you to use the bonus for gameplay, but withdraw any subsequent winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
Beyond our vast library of games, 1ace offers generous bonuses, promotions, and a rewarding loyalty program to keep the excitement going. Our dedicated team of customer support specialists is available 24/7 to assist with any questions or concerns, ensuring a smooth and enjoyable experience from start to finish. From the moment you join, you'll be treated to a world of endless possibilities and thrilling adventures. Our generous bonuses and promotions will give you a chance to try out new games and win big, while our loyalty program rewards your commitment and loyalty with exclusive benefits and perks. But what really sets us apart is our commitment to customer satisfaction. Our team of experts is always available to help you with any issues or questions you may have, providing personalized support and guidance to ensure that you have an exceptional experience. At 1ace, we're passionate about providing a fun and engaging environment that's always evolving and improving. Whether you're a seasoned gamer or just starting out, we're dedicated to making sure you have an unforgettable experience with us. So why wait? Join the 1ace community today and discover a world of endless possibilities and thrilling adventures!
1ace offers a secure and enjoyable online gaming experience with a dedicated customer support team available 24/7. The company takes strict measures to ensure a safe gaming environment, providing players with a responsible and pleasant experience. With 1ace, you can join a community of like-minded gamers and take your entertainment to the next level. From the moment you step into the virtual world, you'll be surrounded by a team of experts who are committed to making your gaming experience exceptional. Whether you're a seasoned pro or a newcomer, 1ace's customer support is always available to assist you with any questions or concerns you may have.