1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0308535464
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a stable signal. If you don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should ensure you have access to the latest features and gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned from gaming, not bonus amounts. This means users can access their actual earnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save your Aadhar card, UPI, and bank details within the app. This is a mandatory requirement as part of the KYC (Know Your Customer) verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasionally payment delays may occur, requiring a wait of up to 24 hours. This variance in processing time is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games using the bonus can be withdrawn. The bonus money itself remains separate and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We recognize the importance of convenience, which is why we offer a range of deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. Our transactions are fast, secure, and easy to use, allowing you to focus on what really matters: enjoying your gaming experience. Our platform is accessible on multiple devices, ensuring a seamless gaming experience whether you're at home or on-the-go. At 1ace, we're committed to providing not just games, but a comprehensive entertainment package with regular promotions, bonuses, and a dedicated customer support team available 24/7. Our team is dedicated to ensuring that your experience is hassle-free and enjoyable, from the moment you start playing to the moment you take a break. Whether you're a seasoned gamer or new to the world of online gaming, we're here to provide you with a world-class experience that you'll never forget.
At 1ace, we prioritize your convenience and security above all else. Our platform supports a wide range of deposit and withdrawal methods, including the major credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options, all of which are protected by cutting-edge encryption technology. This ensures that your transactions are safe and secure, giving you peace of mind as you enjoy our games. New players are warmly welcomed with generous welcome bonuses, providing a boost to their gaming experience. Our loyalty program rewards returning members with exclusive benefits and promotions, recognizing their loyalty and commitment to our site. This not only enhances their overall experience but also incentivizes them to continue playing with us. Our commitment to your security is unwavering, with multiple layers of protection in place to safeguard your personal and financial information. We understand the importance of trust and transparency, and we strive to maintain the highest standards of integrity in all our dealings. Whether you're a seasoned player or a newcomer, we're dedicated to providing you with a safe, secure, and enjoyable gaming experience.