1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5690435947
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. Once logged in, you can skip using a password or email for future access.
Q2: What should I do if I am not getting OTP?
Before proceeding, ensure your internet connection is stable and strong. If you don't receive the OTP, click on send OTP again and wait. If you still don't receive it, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and continue playing without any problems. This should resolve the issue and provide a smooth gameplay experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds can only be made from earned gaming rewards, excluding bonus amounts. Bonus earnings are non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, allowing it to take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We take pride in offering a top-notch gaming service with a secure and fair environment. Our extensive collection of games includes popular slots, poker, blackjack, and roulette, each designed to provide an thrilling and rewarding gaming experience. Our partnership with renowned software providers ensures that our game library is stocked with high-quality titles featuring impressive graphics and smooth performance. From classic favorites to innovative new releases, our diverse selection has something for every player. With our commitment to providing a secure and fair gaming environment, you can focus on what matters most - having fun and potentially winning big.
At 1ace, customer satisfaction is our top priority. To ensure this, we provide around-the-clock support, available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist you with any questions or concerns you may have. Additionally, we offer generous bonuses and promotions to enhance your gaming experience and make your journey more rewarding. We believe that a player's satisfaction is directly linked to the level of service and support they receive. That's why we've invested heavily in creating a seamless and enjoyable experience for our customers. From the moment you join us, you'll be treated to a world-class gaming environment that's designed to meet the highest standards. Our community is built on a foundation of trust, fairness, and transparency. We're committed to providing a safe and secure gaming environment, where you can play with confidence and enjoy your favorite games without worrying about your personal and financial information. By joining our community, you'll gain access to a wide range of games, including slots, table games, and live dealer games. Our games are developed by the industry's leading providers, ensuring a high level of quality and authenticity. Our platform is also optimized for mobile devices, allowing you to play on-the-go and enjoy the thrill of gaming whenever and wherever you want. At 1ace, we're passionate about providing an exceptional gaming experience. We're constantly working to improve and expand our offerings, ensuring that our customers always have access to the latest and greatest games and promotions. Whether you're a seasoned player or just starting out, we're committed to providing you with an unforgettable gaming experience. Join us today and discover why 1ace is the preferred choice of demanding online casino enthusiasts around the world.