1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0327344196
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you're still having trouble, click on "send OTP" and wait. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, log in with your active number. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once reinstalled, you can easily access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are restricted to funds earned from gaming activities, not including bonuses. Users cannot withdraw bonus amounts, which can only be used within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhaar card and UPI information, as well as your bank details. Completing these steps will enable a seamless experience within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process payments within a relatively short time frame, typically taking anywhere from 30 minutes to 3 hours. However, in some instances, payment processing may be delayed, requiring users to wait up to 24 hours. This wait time is an exception to the usual quick and efficient processing times experienced within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings in your gaming account can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but only the funds you've won with your own funds or deposited separately. The bonus earnings themselves cannot be withdrawn, only the winnings from games played with them.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
At 1ace, we prioritize your convenience and security, providing a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers, ensuring secure and uninterrupted transactions. Our commitment to security is unwavering, with multiple layers of protection in place to safeguard your personal and financial information. All of our games are powered by leading software providers in the industry, guaranteeing a fair and exciting gaming experience. Our games are regularly tested and audited to ensure that they meet the highest standards of fairness and randomness, giving you complete confidence in the outcome of each game. For those seeking a more immersive experience, our live casino section offers a unique opportunity to interact with professional dealers in real-time. Our live casino games are broadcast from state-of-the-art studios, where you can engage with friendly and professional dealers, and enjoy the thrill of playing alongside other players from around the world. Whether you're a seasoned gambler or a newcomer to online gaming, our live casino experience is designed to provide a fun and engaging experience that simulates the excitement of a traditional casino.
Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have, ensuring that your time at 1ace is as enjoyable as it is thrilling. Our team is committed to providing prompt and effective solutions to any issues you may encounter, so you can focus on what matters most - having a great time playing your favorite games. In addition to our exceptional customer support, we also offer regular promotions, bonus offers, and a rewarding loyalty program to enhance your gaming experience. Our promotions are designed to provide you with exciting opportunities to win big, while our loyalty program rewards your loyalty and dedication to our platform. At 1ace, we strive to provide a world-class online casino experience that is unmatched in the industry. With a vast array of games to choose from, including slots, table games, and live dealer games, you'll never be bored. Our games are designed to provide hours of entertainment, and our user-friendly interface makes it easy to navigate and find your favorite games. As a valued member of our community, you'll have access to exclusive benefits, including enhanced bonuses, special offers, and priority customer support. Our loyalty program is designed to recognize and reward your loyalty, with rewards and benefits that get better with every play. So why wait? Join our community of winners today and discover the best online casino experience at 1ace. With our 24/7 customer support, exciting promotions, and rewarding loyalty program, you'll be treated like royalty from the moment you sign up.