1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 1631948280
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to authenticate your login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive after a certain time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active mobile number. If the number has changed, please submit your correct KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This will update the app and allow you to log in and play without any problems. Once installed, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus rewards. This means users can only cash out the money they've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours for resolution. This delay may affect the overall processing time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
To make your time with us even more rewarding, 1ace offers attractive bonuses and promotions, loyalty programs, and tournaments that provide endless opportunities for extra rewards. Whether you're a newcomer or an experienced player, 1ace is committed to providing a top-notch online casino experience that's both thrilling and exciting. Join us today and let the games begin!
Our platform was designed with the user's convenience in mind, providing seamless navigation and a visually appealing interface. Whether you're an experienced player or a newcomer looking to explore, you'll find our website and mobile app intuitive and easy to use. In addition to our standard casino games, we also offer live dealer experiences, where you can interact with professional croupiers in real-time, bringing the authentic casino atmosphere straight to your screen. Our platform is designed to be user-friendly, with a clean and modern design that makes it easy to find what you're looking for. The navigation is simple and intuitive, allowing you to quickly jump between games, promotions, and other features. Whether you're accessing our platform on a desktop computer, laptop, or mobile device, you'll have a seamless experience that's optimized for your device. In addition to our standard casino games, we also offer live dealer experiences that bring the excitement of a real casino to your fingertips. Our live dealer games are streamed in high definition from professional studios, allowing you to interact with croupiers and other players in real-time. You can chat with the croupiers, place bets, and even interact with other players at the table. Our live dealer games are designed to provide an immersive and engaging experience that simulates the real casino environment. We're committed to providing a safe and secure gaming environment, with advanced security measures in place to protect your personal and financial information. Our platform is fully licensed and regulated, ensuring that you can play with confidence and peace of mind. We're also committed to responsible gaming, offering tools and resources to help you set limits and manage your gaming habits.