1ace

1ace App support

Contact
+91 4624593699

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in, eliminating the need for a password or email. This streamlined process allows for easy and secure access.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive an OTP after clicking "send", you can try reaching out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your current active number. If you've changed numbers, submit your valid KYC details to our customer support via email to facilitate the account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device, then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any issues. After reinstalling, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming activities, not bonus amounts. This means you can only withdraw the earnings you've made from playing games, not any free rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus amount can be withdrawn. This includes the money won from playing games with the bonus.

Q5: Withdraw failed, money did not come, what should I do?

To resolve an issue with a withdrawal request, check your transaction history in the settings. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If this doesn't occur, you can reach out to their care centre for assistance.

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