1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2494630809
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify this code to log in securely. This method eliminates the need for a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. If you're unable to receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help you regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is restricted to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC information within the app. This includes saving your Aadhar card, UPI details, and all bank account information. Filling out these details is necessary for the onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially taking up to 24 hours. This delay can occur when payments are processed outside the app's standard completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any real money won while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our platform is designed with the user's convenience in mind, providing a wide range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Our goal is to make transactions fast and uncomplicated, allowing users to focus on their gaming experience without worrying about the technicalities. To ensure the integrity and security of our platform, we employ robust cryptography technologies and adhere to strict regulatory standards. This commitment to fairness and security is reflected in our transparent and auditable transactions, as well as our robust infrastructure designed to prevent fraud and data breaches. For users, this means that they can enjoy a seamless and secure gaming experience, knowing that their personal and financial information is protected. They can deposit and withdraw funds using their preferred method, with the assurance that their transactions are safe and secure. Our platform is built on a foundation of trust, reliability, and security, giving our users the confidence to focus on what matters most - their gaming experience. We are constantly evolving and improving our platform to meet the changing needs of our users, ensuring that they can enjoy a hassle-free and secure experience every time they play.
At 1ace, customer satisfaction is our top priority. Our dedicated customer support team is available 24/7, providing assistance with any questions or concerns you may have, ensuring a seamless and uninterrupted gaming experience. We strive to create an environment where you can fully immerse yourself in a world of excitement, rewards, and endless entertainment. With our customer support team at your disposal, you can rest assured that any issues or concerns will be addressed promptly and professionally. Our team is committed to providing you with the best possible experience, and we're always here to help you get the most out of your time with us. Join 1ace today and discover a world of endless possibilities, where the thrill of gaming meets the excitement of rewards and prizes. Whether you're a seasoned gamer or just starting out, we invite you to experience the thrill of 1ace for yourself.