1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1636075293
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to authenticate your account, eliminating the need for a password or email login. This secure method allows for easy and seamless login access.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you're still having issues, click "send OTP" and wait for the desired time to elapse before seeking assistance. If you still don't receive the OTP, you can contact the app's support system through live chat for help.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and allow you to shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. After updating, you should be able to log in and enjoy the new features.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal of Rs. 100, which is higher than some other gaming apps. Withdrawals are limited to earnings from gaming activities, excluding bonus rewards. Any bonus money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and saved within the app, including your Aadhar card, UPI information, and bank details. This will facilitate a smooth registration process. Saving these details will also enable you to use the app's full features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occasionally occur, requiring a wait of up to 24 hours in some cases. This delay is a possible exception to the generally efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from the bonus can be withdrawn. The bonus amount itself is non-withdrawable, but any winnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.
We prioritize your security with cutting-edge encryption technology and 24/7 customer support to assist you with any questions or issues you may encounter. This ensures that your online gaming experience is safe and secure. Join 1ace today and discover exclusive bonuses, thrilling promotions, and a vibrant community of passionate gamers. With us, you'll have access to a wide range of online games, exciting tournaments, and endless possibilities to enhance your gaming experience. Our committed team is always available to help you with any concerns or queries, providing prompt and effective solutions to ensure that you can focus on what matters most - having fun and enjoying your online gaming adventure. Whether you're a seasoned pro or a newcomer to the world of online gaming, we're here to support and guide you every step of the way. So why wait? Sign up with us today and embark on your next online gaming adventure, where the thrill of competition, the excitement of new experiences, and the camaraderie of the gaming community await.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have, ensuring that your experience on 1ace is enjoyable and stress-free. We understand the importance of a seamless and engaging experience, and we're committed to providing you with the support you need to make the most of your time on the platform. As you enter the exciting world of online gaming, we invite you to leave your worries behind and let 1ace be your trusted partner in entertainment. With our platform, you'll have access to a wide range of thrilling games and activities, as well as opportunities to win exciting prizes and rewards. Our customer support team is comprised of friendly and knowledgeable experts who are here to help you with any issues or questions you may have. Whether you need assistance with a specific game, have a technical problem, or simply need some guidance on how to get started, we're here to help. At 1ace, we're dedicated to providing a safe and secure gaming environment, where you can play with confidence and focus on having fun. Our team is constantly working to ensure that our platform is up-to-date and secure, so you can enjoy your gaming experience without worrying about your personal information or account security. So why wait? Join the fun and excitement of online gaming with 1ace, and let us be your partner in entertainment. With our 24/7 customer support team and commitment to providing a safe and enjoyable experience, you can be sure that your time on the platform will be a memorable one.