1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3275533670
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Once entered, verify the One-Time Password (OTP) sent to your device to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal before clicking "send OTP." If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer. This will help us update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Upgrading to the latest version will ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. This means you can only withdraw the money you've earned through gameplay, not the bonuses you may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing delays may occur, requiring a wait time of up to 24 hours. This delay is a potential exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games using the bonus amount. The bonus funds themselves remain usable for gaming only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, you can contact the care centre for assistance. They will be able to help you with the matter.
The importance of continuous transactions is well understood, which is why 1ace supports a wide range of deposit and withdrawal methods. This includes traditional credit and debit cards, as well as electronic wallets and modern cryptocurrencies. Our cutting-edge security measures ensure that your personal and financial information remains safe and confidential. We take the protection of your data seriously, utilizing advanced technologies and protocols to safeguard your transactions and maintain the highest level of security. This includes robust encryption methods, secure servers, and strict access controls to prevent unauthorized access to your information. With 1ace, you can trust that your transactions are handled with the utmost care and attention to detail, allowing you to focus on your financial goals with confidence.
At 1ace, we believe in rewarding our players. Take advantage of our generous welcome bonuses, loyalty programs, and regular promotions that enhance your gaming experience. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Our team is committed to providing a seamless and enjoyable gaming experience, and we're always here to help. As a valued player, you'll have access to a range of benefits that will make your gaming experience even more exciting. From exclusive bonuses and promotions to personalized support and dedicated account management, we're dedicated to making you feel like part of the 1ace family. But that's not all. Our platform is designed to provide a unique and immersive gaming experience, with a wide range of games to choose from and a user-friendly interface that makes it easy to navigate. Whether you're a seasoned gamer or just starting out, we have something for everyone. So why wait? Join 1ace today and embark on an unforgettable gaming journey. With our commitment to excellence, dedication to customer support, and focus on providing an exceptional gaming experience, we're confident that you'll find your new favorite gaming destination.