1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9180206444
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number for secure access. This streamlined login process eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is stable and strong. If you still experience issues, try clicking "send OTP" again. If you don't receive the OTP within the designated time, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to our customer support system via email to facilitate account transfer. This will help us update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you'll be able to log in and enjoy the updated app without any problems. This should resolve any issues and allow for seamless gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other similar apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus amounts. This means users can only withdraw the money they've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, you must submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank account information. This is a necessary step to ensure a smooth and secure experience. Saving these details will help facilitate future transactions and interactions within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from gaming sessions using the bonus can be withdrawn. This separates the bonus funds from actual winnings earned during gameplay.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
1ace recognizes the importance of continuous transactions, which is why they offer a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrency options. The user-friendly interface ensures that navigating the website is effortless, while the responsive customer support team is available 24/7 to address any questions or concerns. With 1ace, the luck of the draw meets luxury, and every spin, roll, or trade brings you closer to exciting rewards. Join us today and experience the thrill of the game with peace of mind, knowing that your transactions are secure and your support is always available.
Beyond the games, 1ace offers a robust customer support team available 24/7, 365 days a year, to resolve any questions or issues you may encounter. Our commitment to responsible gaming means we provide all the necessary tools and resources to ensure your gaming experience remains enjoyable and secure. Our team is dedicated to addressing any concerns or problems you may have, so you can focus on what matters most - having fun and winning. Join the 1ace community and experience the thrill of victory from the comfort of your own home. Our online platform is designed to provide a seamless and secure gaming experience, with easy access to our support team whenever you need it. We're committed to creating a fun and responsible gaming environment, and we look forward to welcoming you to our community.