1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1311369535
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in instantly. No password or email verification is required for this convenient login process.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal is available. If you still face issues, click the "send OTP" button and wait for it to arrive, or else you can utilize the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should resolve any compatibility issues or bugs that were causing the issue.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earned gaming money, and bonus funds cannot be withdrawn. This restriction applies to all users, allowing them to access their earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, all your Know Your Customer (KYC) details must be filled and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a timely process, typically taking 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the process to be fully completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn as cash. Any winnings earned using the bonus can be withdrawn. The bonus itself does not have a withdrawal option.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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