1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 3700313064
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to log in securely, replacing the need for a password or email login. This method provides a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. After confirming a stable connection, click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the given time, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details through email to the customer support system to facilitate account transfer. This will aid in completing the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the updated features. Once you've installed the new version, you can start playing again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawn funds can only be from earnings through gaming activities. Bonus rewards cannot be withdrawn, only money earned from gaming can be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To complete the application process, you must upload and save your Aadhar card, UPI information, and all relevant bank details in this app. This includes all necessary Know Your Customer (KYC) details. Please ensure these details are accurately entered and submitted as part of the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, resulting in a processing time of 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is not related to the app's speed, but rather an external issue with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games with the bonus amount, but not the bonus itself. The bonus funds are restricted for gaming activities only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If your money is not added to your wallet account within 24 hours, you can contact their care centre for assistance.
Our friendly interface ensures a seamless navigation, making it easy to explore our diverse library of games. We prioritize your security and convenience by offering multiple payment and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies, to ensure quick and secure transactions. Additionally, our dedicated customer support team is available 24/7 to assist you with any questions or concerns you may have.
At 1ace, we prioritize your convenience and security above all else. We offer a wide range of deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies, ensuring seamless transactions. Our robust security measures protect your financial data, allowing you to play with peace of mind. Our team of experts has implemented a multi-layered security system to safeguard your sensitive information. We use advanced encryption techniques and secure servers to store and process your data, ensuring that it remains confidential and inaccessible to unauthorized parties. In addition to our robust security measures, our customer support team is available 24/7, 365 days a year. Whether you have a question, concern, or issue, we are always here to help. Our dedicated team is committed to providing prompt and effective solutions to ensure your gaming experience is enjoyable and hassle-free. We understand the importance of trust and reliability in online transactions, and we are committed to maintaining the highest standards of integrity and transparency. Our transparent and fair gaming practices ensure that you have a level playing field, and our commitment to responsible gaming helps to prevent problem gambling. At 1ace, we are dedicated to providing a secure, convenient, and trustworthy gaming experience. We are constantly working to improve and expand our services, ensuring that you have the best possible experience with us.