1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6559719516
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login, providing a convenient and streamlined access method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If it has changed, please send your updated KYC details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. Once updated, you should be able to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means users can only access the earnings they've accumulated from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within this app. This includes saving your Aadhar card, UPI information, and other relevant bank details. Having all this information up to date is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, resulting in a wait time of up to 24 hours. This delay is a rare exception to the usual speedy processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal is pending, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
We also provide generous bonuses and promotions to enhance your gaming experience, alongside 24/7 customer support to assist you every step of the way. Join our thriving community on 1ace, where the next big win is always just one spin away!
At 1ace, we recognize the significance of secure and continuous transactions. To ensure the highest level of trust and convenience for our users, we provide comprehensive support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. Our fast payment processing and rigorous security measures are designed to safeguard your funds and personal information at all times.