1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9366017923
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. A unique OTP (one-time password) will be sent to your number, which you must verify to complete the login process. This method replaces the need for a password or email login, making it a convenient and hassle-free way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after trying to send it, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to access and play the updated app without any problems. Once installed, you can log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher limit compared to other apps. Withdrawals are limited to earned gaming funds, and bonus money cannot be withdrawn. This means users can only access the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
For the app, you must complete and submit all required KYC details, including saving your Aadhar card, UPI, and bank account information. This is necessary for the app's functionality. Please make sure to provide accurate and up-to-date information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may occasionally experience delays, requiring a wait of up to 24 hours. This variance in processing times is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from gaming with the bonus amount can be withdrawn. Bonus earnings are separate from the initial bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.
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