1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 7208805914
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, simply open the app and enter your registered mobile number. You will then receive an OTP (one-time password) to verify, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, check your internet connection for a strong signal. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This should allow you to access the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, excluding bonus amounts. This allows users to cash out their genuine gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a waiting period of up to 24 hours. This delay is a rare exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or issues you may have. We understand that every customer is unique, and we strive to provide personalized support to ensure that your experience with us is seamless and enjoyable. In addition to our exceptional customer service, we also offer a range of promotions and bonuses to keep the excitement going. From exclusive deals to loyalty rewards, we have something for every type of player. Whether you're a seasoned pro or just starting out, we have a variety of options to help you get the most out of your time with us. Join 1ace today and discover a world of entertainment and potential winnings. Our platform is designed to be user-friendly and intuitive, making it easy for you to navigate and find what you're looking for. Our games are regularly updated with new and exciting titles, so you'll always find something new to try. At 1ace, we're committed to providing a safe and secure gaming environment. We use the latest technology and security protocols to ensure that your personal and financial information is protected at all times. Our team is also always available to help with any questions or concerns you may have, so you can focus on what matters most - having fun and winning big.
At 1ace, the safety and convenience of our users are our top priorities. We offer support for a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, ensuring seamless transactions. Additionally, our customer support team is available 24/7, reachable through live chat, email, and phone, to assist with any questions or issues you may encounter. Our commitment to security is unwavering, with robust measures in place to protect your personal and financial information. We understand the importance of trust and transparency, which is why we maintain clear and concise communication with our users, keeping them informed about their accounts and transactions at all times. Our support team is highly trained and knowledgeable, with extensive experience in resolving complex issues. They are dedicated to providing personalized attention and guidance, ensuring that you receive the help you need, when you need it. Whether you have a question about your account, need assistance with a transaction, or require general information, our team is always available to assist. We are dedicated to providing an exceptional user experience, and our customer support team plays a crucial role in achieving this goal. We believe that our commitment to safety, convenience, and support sets us apart from other online platforms and makes us the ideal choice for individuals seeking a secure and reliable online experience.