1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5690662683
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (one-time password) verification, which will securely log you in. Once verified, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To verify the process, start by checking your internet connection for a strong signal. If you still experience issues, click on send OTP and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows withdrawals of a minimum of Rs. 100, which is higher than other apps. However, bonus money cannot be withdrawn, only earnings from gaming activities can be cashed out. This limits withdrawals to the amount earned from gaming, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process quickly, taking between 30 minutes to 3 hours. However, occasional delays can occur, potentially extending the wait time to up to 24 hours for payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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