1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6080838974
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, first check your internet connection and ensure you have a strong signal. Wait for the OTP to be sent after clicking on "send OTP," or if it doesn't arrive, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems. This should ensure a smooth gaming experience with the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals can only be made from earnings obtained through gaming activities, and not from bonus amounts. This means users can access their hard-earned rewards from gaming, but not their bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information. Completing these details is a necessary step to move forward with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking around 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This can cause a temporary delay in the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. The bonus itself remains non-withdrawable for personal use.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see the status of your withdrawal request. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
As a seasoned player or a newcomer, 1ace offers an immersive and rewarding casino adventure tailored just for you. Join us today and discover why 1ace is the top choice for online game enthusiasts worldwide.
Our user's convenience and security are our top priorities, and that's why we offer a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring seamless transactions. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or issues, guaranteeing a peaceful and enjoyable gaming experience. Join 1ace today and take advantage of our thrilling promotions, loyalty programs, and cutting-edge gaming technology, designed to make every moment unforgettable.