1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 7632739840
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you're still having issues, click "send OTP" and wait for the time to expire. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the current app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to earnings from gaming activities and do not include bonus amounts. This means users can only withdraw money earned from participating in gaming, not from received bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI (Unified Payments Interface), and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours. However, occasional delays in payments can extend wait times to up to 24 hours. This may require patience and flexibility when using the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games with the bonus amount. This means the bonus earnings are for your gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, we recognize the significance of seamless transactions. To facilitate this, we offer a wide range of deposit and withdrawal options, including credit cards, electronic wallets, cryptocurrencies, and bank transfers. This ensures that you can easily and securely manage your funds. Our team of dedicated customer support specialists is available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may have. Whether you need help with a deposit, withdrawal, or have a concern about your account, our support team is always available to provide personalized assistance and resolve any problems promptly.
At the heart of our operations are security and convenience. We provide a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring quick and secure transactions. Our customers can choose the method that best suits their needs, knowing that their financial information is protected and their transactions are processed efficiently. Our customer support team is available 24 hours a day, 7 days a week, and is always ready to assist with any questions or issues that may arise. Whether it's a problem with a transaction, a question about a specific service, or a concern about a particular feature, our team is dedicated to providing prompt and effective support. We understand that our customers' time is valuable, and we strive to resolve any issues quickly and efficiently, ensuring a hassle-free experience. We take the security of our customers' financial information very seriously. Our systems are designed to protect against unauthorized access, and we employ advanced encryption and secure protocols to ensure that all transactions are processed safely and securely. Our customers can trust that their personal and financial information is protected, and that their transactions are being monitored and controlled by our experienced team. Our goal is to provide a seamless and convenient experience for our customers, from the moment they start using our services to the moment they complete their transactions. We are committed to exceeding their expectations, and we strive to build long-term relationships with our customers based on trust, security, and convenience.