1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5647887905
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first, check your internet connection for a strong signal. If you receive a prompt to send an OTP, wait for a few moments before clicking to send it, and if the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will enable you to access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, which should resolve the problem. This should allow you to easily log in and play the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming, and bonus money cannot be withdrawn. This means you can only access and withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process payments within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay can occur when processing payments through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings made from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why your withdrawal request is failing. If it's pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our friendly website and mobile app ensure a seamless navigation experience, allowing you to indulge in your favorite games at any time, from anywhere. We understand the significance of secure transactions, which is why 1ace supports a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. All of these methods are protected by robust cryptographic technology, ensuring the utmost security and protection of your financial information.
Our secure platform offers a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, allowing for fast and hassle-free transactions. With our extensive payment options, you can easily manage your finances and conduct transactions without any complications. In addition, our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or issues you may encounter. Our team is committed to providing top-notch support, ensuring that you receive prompt and effective help whenever you need it. Whether you're experiencing technical difficulties, need assistance with a transaction, or have general questions about our services, our customer support team is always available to help. We understand the importance of timely and efficient support, and we're dedicated to providing you with the best possible experience.