1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9402319192
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number, which will securely log you in. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If the signal is stable, click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and enjoy the updated app. This should resolve any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals can only be made from earned gaming money, while bonus funds cannot be withdrawn. This sets a clear distinction between the two types of funds within the app.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and bank details. Saving this information will enable you to proceed with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process that typically takes 30 minutes to 3 hours to complete. However, payment processing can be delayed, potentially taking up to 24 hours. This delay is an exception rather than the norm, but it may vary in certain situations.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by others. Any winnings earned using the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why your withdrawal request is failing. If the issue persists, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation experience, while cutting-edge security measures protect your personal information and transactions. We provide support for a vast array of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options, ensuring quick and secure transactions.
At 1ace, the customer's satisfaction is our top priority. To ensure that our customers receive the best possible experience, we offer 24/7 customer support through live chat, email, and phone services. Our dedicated team is available around the clock to answer any questions or resolve any issues you may have. In addition to our seamless customer support, we also offer generous welcome bonuses and regular promotions designed to enhance your gaming experience. These exclusive offers are tailored to maximize your enjoyment and satisfaction as you play your favorite games. At 1ace, we are committed to providing a unique and thrilling online gaming experience. With us, every spin and every bet can lead to exciting surprises, giving you the chance to win big and make unforgettable memories. Whether you're a seasoned gamer or just starting out, we have everything you need to elevate your gaming experience and take it to the next level. Join 1ace today and discover a world of endless entertainment, excitement, and possibilities. Our state-of-the-art platform is designed to provide a seamless and enjoyable experience, with a wide range of games to choose from, including slots, table games, and more. With our dedication to customer satisfaction and our commitment to providing an exceptional gaming experience, we are confident that you will find everything you need to make your gaming experience truly unforgettable.