1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1953676303
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This secure method replaces the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still have issues receiving the OTP, wait a bit longer and then click to send it again. If you're still having trouble, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and ensure uninterrupted access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app with ease. This will ensure you have the most up-to-date features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only available for earned gaming money, not bonus rewards. Users cannot withdraw bonus amounts collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure all your Know-Your-Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Making a deposit into your 1ace account is a straightforward and secure process, with a range of payment options available. These include credit cards, e-wallets, and cryptocurrencies, giving you the flexibility to choose the method that suits you best. Additionally, we ensure that withdrawing your winnings is just as easy and swift, with no hassle or delay. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have. Whether you need help with a deposit, withdrawal, or any other aspect of your experience, our team is always on hand to provide guidance and support. With 1ace, you can rest assured that you're in good hands, with a commitment to making your online gaming experience as seamless and enjoyable as possible.
At 1ace, ensuring the security and integrity of our services is of utmost importance. To protect your personal and financial information, we employ cutting-edge encryption technologies. This means that all data transmitted and stored on our platform is secured with robust encryption algorithms, safeguarding your sensitive information from unauthorized access. Making transactions with us is straightforward and convenient, with multiple payment methods available. You can deposit and withdraw funds using a range of options, including credit cards, electronic wallets, and cryptocurrencies. Our payment processing system is designed to be user-friendly and efficient, allowing you to quickly and securely manage your financial transactions.