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1ace

1ace

Contains ads · In-app purchases

4.6★ • 6M+ Download • 64.6M reviews • Rated for 3+

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1ace App support

Contact
+91 6454865802

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in securely without needing a password or email. This simplified login process allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click on send OTP and wait again. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, please submit your correct KYC (Know Your Customer) details via email to our customer support, which will aid in transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play smoothly after the update. Once updated, you can continue playing without any further issues.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus money cannot be withdrawn. This means you can only cash out the money you've earned through gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are fully submitted and saved in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This inconsistency can impact the overall user experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned in the gaming session can only be used within the game and cannot be withdrawn by anyone else. You can withdraw the money won while playing with the bonus funds. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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Ratings and reviews

★★★★
4 hours ago

We take pride in promoting responsible gaming, providing a range of tools and resources to help players maintain control over their gaming activities. Our platform is designed to cater to both experienced and new players, offering an unparalleled online casino experience. Join 1ace today and embark on a thrilling adventure in a world of top-notch entertainment, generous bonuses, and unbeatable rewards. With a vast array of games at your fingertips, you'll have the freedom to explore and discover new favorites. Whether you're a seasoned player or just starting out, we promise a memorable and exciting experience that will keep you coming back for more. Our commitment to responsible gaming ensures that you can enjoy your online casino journey with peace of mind, knowing that we're here to support you every step of the way.

6,48 people found this helpful • YesNo

★★★★
18 hours ago

We understand the significance of accessibility and convenience, which is why we provide support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures secure and rapid transactions at your fingertips. In addition to our impressive selection of games, 1ace takes the security of your personal information and financial data very seriously. We employ state-of-the-art security measures to protect your transactions and maintain the highest level of trust with our customers. Our commitment to providing a seamless and hassle-free gaming experience extends to our payment options as well. We have carefully curated a variety of methods to cater to different needs and preferences, allowing you to focus on what matters most - enjoying your favorite games. Whether you prefer the convenience of electronic wallets, the flexibility of cryptocurrencies, or the traditional security of credit cards, we have got you covered. Our payment systems are designed to be user-friendly, efficient, and secure, ensuring that your transactions are processed quickly and accurately. At 1ace, we believe that security should never be compromised, which is why we invest heavily in the latest security technologies and protocols. Our team of experts continually monitors our systems to prevent any potential vulnerabilities and ensures that your information is protected at all times. By choosing 1ace, you can rest assured that your personal and financial data is in good hands. Our commitment to security, accessibility, and convenience is unwavering, and we are dedicated to providing an exceptional gaming experience that meets your highest standards.

6,65 people found this helpful • YesNo