11winner
11winner
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This app is available for your device
11winner
This app is available for your device
Contact
+91 9902818409
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 11winner?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to successfully log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the given time, you can try the live chat feature in the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support system to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated features. Once installed, you can easily play the app.
Q1: What is the minimum withdrawal amount in the 11winner?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. You can only withdraw earnings from gaming activities, not bonus amounts. Withdrawn funds are based on your earnings from gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, there may be delays in payment processing, requiring a wait of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them, but the money earned from playing with the bonus amount is withdrawable. The bonus earnings themselves are non-withdrawable, while winnings from using the bonus are available for withdrawal. This distinction applies to the bonus and the funds earned from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is being processed. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still have issues, you can reach out to their care centre for assistance.
At 11winner, we prioritize our players' well-being and security above all else. To ensure their safety, we maintain rigorous security protocols and employ advanced cryptographic technology to protect their personal and financial information. This includes encrypting all data transmitted to and from our platform, as well as implementing secure login and authentication processes. In addition to these measures, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues that may arise. Our team is trained to respond promptly and professionally to any concerns, and we strive to resolve all issues to the player's satisfaction. We also take measures to prevent unauthorized access to our platform and to protect against cyber threats. Our system is designed to detect and respond to potential security breaches, and we conduct regular security audits and penetration testing to identify and mitigate any vulnerabilities. Our commitment to player security and well-being is unwavering, and we continue to invest in the latest technology and security measures to ensure that our platform remains a safe and enjoyable experience for all players.
Our user-friendly platform ensures effortless navigation on both desktop and mobile devices, allowing you to fully immerse yourself in your favorite games at any time and from any location. Your security is our top priority at 11winner; we employ advanced cryptography technology to safeguard your personal and financial information. This means that all sensitive data is encrypted and protected from unauthorized access, giving you peace of mind as you enjoy your gaming experience.