11winner
11winner
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This app is available for your device
11winner
This app is available for your device
Contact
+91 2935818556
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 11winner?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you still encounter issues, try clicking on "send OTP" and wait for the specified time. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help update your account and restore access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will allow you to easily log in and access the updated app. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the 11winner?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus money. This means you can redeem your hard-earned gaming rewards, but not any bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
Please complete and submit your KYC (Know Your Customer) details within the app, which should include saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure process. Failure to provide complete KYC details may hinder further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Earnings from playing games using the bonus amount are eligible for withdrawal. This means you can withdraw any winnings made with the bonus, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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