1

1 App support

Contact
+91 1659181462

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1:

Q1: How to log in after installing the 1?

To log in, open the app, enter your registered mobile number, and verify the OTP (one-time password) sent to your phone. This will securely sign you in without the need for a password or email. Easy and convenient, this method allows for straightforward access.

Q2: What should I do if I am not getting OTP?

To begin, you'll need to check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after the allotted time, you can try again by clicking "send OTP" or seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once you've installed the new version, you should be able to access the app with ease.

Most Asked Questions Related To Withdraw In The 1:

Q1: What is the minimum withdrawal amount in the 1?

In this app, you can withdraw a minimum of Rs. 100, which is higher than some other similar apps. Withdrawable earnings are only from gaming, and bonuses collected cannot be withdrawn. This means you can only withdraw the money you've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasional delays in payment processing may extend the wait time up to 24 hours. This delay can occur despite the app's generally efficient services.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used for in-game purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games with the bonus amount itself. However, the bonus amount itself cannot be withdrawn or used for personal funds.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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