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This app is available for your device
1
This app is available for your device
Contact
+91 7867796813
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the specified time. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most recent updates. Once installed, you should be able to log in and play smoothly.
Q1: What is the minimum withdrawal amount in the 1?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be from the money earned through gaming activities, and bonus funds are not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure that all your Know Your Customer (KYC) details are submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for the payment to be processed. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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