01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 7478213639
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, start by opening the app and entering your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you're unable to receive the OTP after clicking the "send OTP" button, you can try using the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC details to our customer support via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should enable a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than in other similar apps. However, bonus earnings cannot be withdrawn. Withdrawals are limited to the money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes. However, users may experience delays in payment processing, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw the funds you earn from playing games using the bonus amount. These earnings are separate from the bonus itself and can be withdrawn normally.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal, check your transaction history in the settings section. If the issue persists, the funds will be added to your wallet account within 24 hours. If the problem still exists, you can contact their customer care centre for further assistance.
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