01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 3289968709
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your number, and you'll be logged in. This method eliminates the need for passwords or email verification.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a proper signal, then click to send the OTP and wait again. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've downloaded the updated app, you can log in and start playing without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only access your winnings, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and all bank account information. This is a mandatory step for the registration process. Please ensure all required details are accurately entered and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a relatively short time, typically between 30 minutes to 3 hours. However, some users may experience delays with payment processing, which can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by others. Any winnings earned while using the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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