01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 7665916758
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Once entered, verify the One-Time Password (OTP) sent to your number. This will securely authenticate you, eliminating the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you're still having issues, click on "send OTP" and wait again. If you don't receive the OTP within the specified time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) documents through email to the customer support for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the old app from your device. Once uninstalled, download the latest version of the app, which should resolve any login issues. After updating, you can log in and access the app with ease.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means you can access your earned winnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, you must submit your complete KYC details within the app, including saving your Aadhar card, UPI, and bank account information. This ensures a secure and verified profile. Your prompt completion of these details is necessary for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing can occur, resulting in a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the funds earned from a bonus in your gaming account and not withdraw the bonus amount itself. The money earned by playing games with the bonus can be withdrawn. This allows you to use the bonus as a form of extra credit, but the bonus itself remains locked in your account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in your account settings. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
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