01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 7990932449
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your same active number. If your number has changed, submit your proper KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without problems. Once updated, you can access the app without any issues.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other similar apps. Withdrawals are only possible for money earned through gaming, not for bonus rewards. The app does not allow users to withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeline can range from 30 minutes to 3 hours. However, payment processing may experience delays, with completion times potentially extending up to 24 hours. In these cases, users may have to wait longer than expected for their transactions to be finalized.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the user. This means the bonus itself remains non-withdrawable, but winnings from it can be taken.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails there, rest assured that the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their care centre.
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