01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 1756507024
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This convenient method eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and wait for a strong signal. If you still can't receive the OTP, click on "send OTP" again and wait. If the problem persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support through email to assist with account transfer. This will help facilitate the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and reinstall it. This should allow you to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, withdrawal is only possible for earnings from gaming, not for bonus amounts collected. This means users can access their winnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within a 30-minute to 3-hour timeframe. However, in some cases, payment processing may be delayed, potentially resulting in a wait of up to 24 hours. This delay can occur when payment is initiated outside of regular business hours or due to unforeseen issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn for anyone else. It's intended for in-game use, not for personal withdrawal. You can, however, withdraw the money you've earned by playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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