01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 9140690049
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your phone. This secure method allows you to log in without needing a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send again and wait, or if that doesn't work, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once updated, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Only the amount earned from gaming can be withdrawn, and bonuses cannot be cashed out. This means users can only access the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled out and uploaded in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the completion of tasks within a 30-minute to 3-hour timeframe. However, due to occasional payment delays, users may need to wait up to 24 hours for their transactions to process. This delay can affect the overall processing time of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You are eligible to withdraw the funds earned from playing games with the bonus amount. Any winnings from these games can be withdrawn as per your account settings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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