01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 5607705193
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Click on send OTP to await the verification code, and if you don't receive it within the given time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details via email to the customer support team to assist with transferring your account. They will then guide you through the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, and you should be able to log in and play without problems.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, not bonuses. This means you can cash out the rewards you've earned from gaming, but not any bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can facilitate a process that takes as little as 30 minutes to 3 hours to complete. However, payment delays may occur, requiring users to wait up to 24 hours for the payment to be processed. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the money earned while playing games using the bonus amount. The bonus itself cannot be withdrawn, only the winnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is appearing. If not, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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