01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 2930119683
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your correct KYC details to customer support via email to update your account. This will enable the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming, excluding any bonus amounts collected. Users cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services reduce the overall process time to between 30 minutes and 3 hours. However, some users may experience delays with payments, which can take up to 24 hours to be processed. This delay adds extra waiting time to the already streamlined process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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