01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 4117878416
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once you've verified the OTP, you'll be logged in securely without needing a password or email. This convenient login method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP, click 'send OTP' again and wait before reaching out to the app's support system for assistance via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If your phone number has changed, update your account by sending your correct KYC (Know Your Customer) details to the customer support team via email. This will enable them to facilitate a smooth transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once updated, you can start playing the new version without issues.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You can only withdraw the funds you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and other bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can sometimes take as little as 30 minutes. However, payment processing may be delayed, requiring a wait of up to 24 hours. Overall, the total time required can range from 30 minutes to 27 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry - the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 01 game, we are committed to delivering exceptional customer service 24 hours a day, every day. Our dedicated support team is available around the clock, 7 days a week, to assist you with any questions or issues you may encounter. Whether you need help with a specific product or service, or simply have a query, we are always here to listen and provide prompt and effective solutions. Our team is trained to handle a wide range of requests and concerns, and we strive to respond to all inquiries in a timely and professional manner. With our 24/7 support, you can rest assured that you will always have access to the help you need, whenever you need it.
We recognize the importance of continuous transactions, which is why we provide a range of secure deposit and withdrawal methods to ensure maximum convenience and security for our users. These methods include credit cards, electronic wallets, cryptocurrencies, and bank transfers. Our comprehensive payment options cater to diverse user preferences, allowing you to choose the most suitable method for your transactions. In addition to our extensive payment options, our dedicated customer support team is available 24/7 to assist with any questions or issues you may encounter. Our team is committed to providing prompt and effective solutions to ensure a seamless gaming experience. Whether you're playing for real money or just for fun, our support team is always ready to help, ensuring a hassle-free and enjoyable experience. By offering a range of secure payment methods and a reliable customer support team, we strive to provide a gaming environment that is both convenient and secure. Our commitment to excellence and customer satisfaction is reflected in every aspect of our service, from the ease of depositing and withdrawing funds to the prompt resolution of any issues that may arise.