01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 1573585101
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to access your account. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal is available. Wait for a proper signal and then click on send OTP, allowing enough time for the code to arrive. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If the number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and enjoy playing the app.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are allowed only for the money earned from gaming activities, not for bonus amounts. This restriction helps to ensure withdrawals are based on actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay can disrupt the expected timeframe for completing transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings to ensure your withdrawal request is processing correctly. If the issue persists, funds should be added to your wallet account within 24 hours. If the problem continues, you can contact their customer care centre for assistance.
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