01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 1274521387
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your identity. This process allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To complete this, first check your internet connection to ensure a strong signal is available. Wait for the OTP to be sent after clicking the "send OTP" button, and if it doesn't arrive within the allotted time, contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, provide your updated KYC details to the customer support team via email to assist with account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app with ease.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus rewards. This means users cannot withdraw bonus funds, only the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within the app, including saving your Aadhaar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, there may be occasional delays in payment processing, resulting in a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the player. The bonus earnings themselves are not withdrawable, only the winnings from using the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, don't worry, as the money will be added to your wallet account within 24 hours. If you still experience problems, you can contact their care centre for assistance.
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