01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 2402375233
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Verifying the One-Time Password (OTP) sent to your number will complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP within the given time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the current app from your device. Then, download the latest version and install it, which should allow you to log in and play with ease. This should resolve any issues and give you access to the updated app.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to the money earned from gaming activities, excluding any bonus amounts collected. This means users cannot withdraw bonus cash, only their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This will allow us to verify your identity and facilitate a smooth process. Please make sure to fill in all necessary information accurately.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, delays in payments may occur, causing users to wait up to an additional 24 hours. This can result in a total wait time of up to 27 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming purposes, and they cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. The bonus itself remains non-withdrawable, while any winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.
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