01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 9010626494
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, ensure you have a strong internet connection. If you don't receive the OTP after clicking "send," wait for the allotted time to pass. If it still doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with your active number. If the number has changed, send your correct KYC (Know Your Customer) details to our customer support via email to assist in account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device. After uninstallation, download the latest version of the app. Once installed, you should be able to log in and access the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, a relatively higher amount compared to other apps. However, withdrawals are only possible for the money earned from gaming, not for bonus amounts. You cannot withdraw any bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, which includes saving your Aadhaar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes or as long as 3 hours. However, occasional payment delays can occur, forcing users to wait up to 24 hours for resolution. This delay is typically only experienced when payment processing is involved.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. This means you can use the bonus to play games but only your own winnings from those games are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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