01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 1202843943
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete the process, first check your internet connection for a strong signal. If the signal is weak, wait for it to improve and try sending the OTP again. If you don't receive the OTP, contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access the app and play the updated content.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus funds. This means users can access their earned gaming rewards, but not bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring users to wait up to 24 hours for the funds to be processed. This delay can add to the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
You can use bonus earnings only for gaming purposes, and the funds cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve withdrawal issues, check your transaction history in the settings. If your withdrawal request fails, funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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