01 game

01 game App support

Contact
+91 7796400725

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 01 game:

Q1: How to log in after installing the 01 game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong, and wait for a proper signal to come in. Then, click on send OTP and wait again for the verification code to arrive. If the code doesn't arrive within the allotted time, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your valid KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve any login issues and update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you should uninstall the app from your device and then download the latest version. This update should allow you to log in and play without any problems. Once updated, you can access the app and enjoy its new features.

Most Asked Questions Related To Withdraw In The 01 game:

Q1: What is the minimum withdrawal amount in the 01 game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to your earned gaming money and do not include bonus amounts. You cannot withdraw bonus money collected through the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours for resolution. This delay is unrelated to the speed of the app's other services.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned using the bonus amount can be withdrawn by the player. This restriction applies to prevent misuse of the bonus funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.

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