01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 7593502366
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to ensure it is stable. After establishing a strong connection, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and enjoy playing the app without any further problems.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app, including saving your Aadhar card, UPI, and bank details. This information is required for verification purposes. Having all this information saved will ensure a smooth process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This may cause some variation in overall processing times due to payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal. The bonus itself cannot be withdrawn, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
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