01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 2576088197
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection to ensure a strong signal. If you're still having trouble receiving the OTP, click on "send OTP" again and wait for the specified time. If you're still unable to receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your same active phone number. If your number has changed, send your updated KYC details via email to our customer support team, facilitating a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus rewards. The app does not allow users to withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all necessary KYC (Know Your Customer) details are completed and saved within the app. This includes uploading your Aadhaar card, linking your UPI (Unified Payments Interface) account, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, occasional payment delays can cause a longer wait, up to 24 hours in some cases. This variation in processing time is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If the issue persists, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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