01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 6380961626
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection to ensure a strong signal. If you don't receive the OTP, wait the allotted time and then contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To continue using your account, try logging in with the same active number. If the number has changed, submit your updated KYC details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play without any problems. Once updated, you can access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Only earnings from gaming can be withdrawn, with bonus funds being non-withdrawable. This allows users to cash out their hard-earned rewards, but not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, saving your UPI details, and adding all relevant bank information. Completing these steps is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay can be frustrating, but it's a rare occurrence in an otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the winnings earned from gaming activities using the bonus amount. This means bonus money itself is not withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.
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