01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 6636414709
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must verify to access the account. This process replaces the need for a password or email login. Once verified, you can easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after a reasonable time, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play smoothly. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn and are only available in-game. Withdrawals are only allowed on money earned from actual gaming, not from bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This may add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games using the bonus amount. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If the problem continues, you can contact their care centre for assistance.
At 01 game, we recognize the significance of a clean game and transparency, which is why all our games are powered by reputable software providers and undergo regular impartial audits. Our commitment to fairness and integrity is unwavering, and we strive to maintain the highest standards in our gaming operations. In addition, our dedicated customer support team is available 24/7, providing assistance to players with any questions or issues they may encounter. Our team is trained to address a wide range of concerns, from game rules and mechanics to technical issues and account queries. We understand the importance of timely and effective support, and we make it our priority to respond promptly to player inquiries. Our regular audits ensure that our games are fully compliant with industry regulations and standards, providing players with the confidence that our games are fair, secure, and trustworthy. We take pride in our reputation for transparency and accountability, and we are committed to maintaining the highest level of integrity in our gaming operations.
We take pride in providing a flawless and secure gaming experience, backed by top-notch graphics and user-friendly navigation. Our comprehensive range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensures that transactions are swift, secure, and convenient. With our robust payment options, players can focus on enjoying their gaming experience without worrying about the logistics of managing their funds.