01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 3675421203
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email. This method allows for a quick and easy login process.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection and wait for a stable signal. After clicking 'send OTP,' wait for the specified time before reaching out to the app's support system via live chat if you don't receive the code.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help move your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can log in and enjoy playing the updated app without any further difficulties. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 01 game?
The app allows a minimum withdrawal of Rs. 100, which is higher than other apps. Withdrawals can only be made on the money earned from gaming, not on bonus collections. Any bonus money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface), and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but typically takes between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is a rare occurrence but can add to the overall timeframe of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is pending, the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.
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