01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 1662851846
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click "send OTP" again after a short wait and try to receive the code. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Afterwards, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount offered by some other apps. However, bonus winnings are not withdrawable and can only be used within the app. Withdrawals are only possible from the money earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and saved in this app. This includes saving your Aadhaar card, UPI details, and all required bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed within 3 hours, a significant improvement from 30 minutes. However, occasional delays in payment processing may require a wait of up to 24 hours. This delay can occur even after the initial process is completed.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings within the gaming platform, and they cannot be withdrawn by anyone else. The bonus earnings are separate from the funds earned by playing games with the bonus amount, which can be withdrawn. Funds earned from gaming with the bonus can be withdrawn, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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