01 game
01 game
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This app is available for your device
01 game
This app is available for your device
Contact
+91 2217778595
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your phone. This will securely authenticate you without needing a password or email. You can easily access the app using this convenient mobile number login method.
Q2: What should I do if I am not getting OTP?
To check the OTP, first ensure you have a strong internet connection. If the connection is stable, click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your current active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Once uninstalled, download the latest version of the app from the store. You can then log in and enjoy the updated app with ease.
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw winnings from playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking between 30 minutes to 3 hours. However, occasional delays in payments may require a wait of up to 24 hours. This timeframe may vary depending on the specific circumstances.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus money can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
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